Shipping policy
Shipping Policy for Harmony Paw
Last Updated: 07/10/2026
Order Processing
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed after 5:00 PM EST will begin processing the next business day. You will receive a shipping confirmation with a tracking number as soon as your order ships.
Domestic Shipping (United States)
Shipping Method Delivery Time Cost
Standard Shipping 3–7 business days Calculated at checkout
Free Shipping 3–7 business days FREE on orders over $50
Expedited Shipping 1–3 business days Calculated at checkout
We currently ship to all 50 US states. We do not ship to PO Boxes or APO/FPO addresses at this time.
International Shipping
We currently ship to USA, Canada, UK, Australia , EU
· Delivery Time: 7–15 business days
· Cost: Calculated at checkout
· Customs & Duties: International orders may be subject to import duties and taxes, which are the customer's responsibility.
Lost, Damaged, or Delayed Packages
If your package is lost, delayed, or arrives damaged, please contact us within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and ensure you're taken care of.
Last Updated: 07/10/2026
Order Processing
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed after 5:00 PM EST will begin processing the next business day. You will receive a shipping confirmation with a tracking number as soon as your order ships.
Domestic Shipping (United States)
Shipping Method Delivery Time Cost
Standard Shipping 3–7 business days Calculated at checkout
Free Shipping 3–7 business days FREE on orders over $50
Expedited Shipping 1–3 business days Calculated at checkout
We currently ship to all 50 US states. We do not ship to PO Boxes or APO/FPO addresses at this time.
International Shipping
We currently ship to USA, Canada, UK, Australia , EU
· Delivery Time: 7–15 business days
· Cost: Calculated at checkout
· Customs & Duties: International orders may be subject to import duties and taxes, which are the customer's responsibility.
Lost, Damaged, or Delayed Packages
If your package is lost, delayed, or arrives damaged, please contact us within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and ensure you're taken care of.
Shipping Restrictions
Some oversized or heavy items (e.g., large cat trees) may require additional shipping charges, which will be noted on the product page.
Contact Us
If you have any questions about our shipping policy, please contact us at support@harmonypaw.com.